Terms & Conditions

We at Japan Candy Box (“we”, “site”, “seller”) want to keep things easy and fair. Here are some legal texts regarding our Terms & Conditions and the use of cookies and your registry data. Hopefully, it’s not too boring! Here is a short version of what is included:

  • You can use our site but not re-distribute any content commercially or remove things like logos from pictures.
  • You should keep your payment information and shipping address up to date.
  • By subscribing you understand that you will be charged either an initial payment or monthly payments until you cancel.
  • Boxes that have already been shipped cannot be returned, refunded or canceled.
  • If you find a problem such as a damaged or missing item in your box, you should notify us immediately so we can send a replacement.
  • We will store your information like shipping address and email address on our secure server.
  • Your payment information will be stored on the secure servers of the payment processors (not on our site).
  • We use cookies on our site. Yummy!

If you need to know all the small details please read the full version:

By using, accessing, or purchasing from this website (“site”), which is owned and operated by ShopTilt Ltd (HK), you acknowledge that you have read, understood, and agree to the following Terms of Service.

Use of the Website

We give you permission to access and use the site for your personal use, and to copy, distribute, and transmit the content of this site only for your personal use. No systematic process for harvesting information from this site for any purpose, including any commercial purpose, is permitted. Any other use of the content of this site is strictly prohibited unless authorized in writing. You further agree not to change or delete any proprietary notices from materials downloaded from this site.

Billing and Payments

As a subscriber, you agree to the following benefits and Terms: You must provide us and keep us up to date with accurate contact and payment information, including name, shipping address, and credit or debit card number. We save your payment information for ease of future shipments and charges. You are responsible for any fees or charges your issuing bank or credit card provider may charge you. If your payment to us is returned for any reason, we may bill your account again directly and seek payment by another method including a mailed statement.

Your Subscription Contract

By purchasing any subscription, you acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. Your subscription will be automatically extended for successive periods, at the then-current subscription rate. To cancel your subscription at any time, you must update your user account at the site or email us. If you cancel your subscription, you will not be eligible for a prorated refund of any portion of the subscription fee paid for the then-current subscription period.

Returns

Once your monthly box is shipped from us the box or products included cannot be returned. Unclaimed shipments may be returned back to us and can be shipped again to the customer once without extra costs.

Risk of Loss

All missing or damaged shipments or items must be reported within 30 days of shipping to qualify for a replacement. Include a photo on the message.